How to reach HomeWealthNow
Call 678-866-1955 Monday through Friday, 8:00 AM to 8:00 PM Eastern Time, or Saturday 9:00 AM to 5:00 PM ET. Email [email protected], or use the form on this page. Calls during business hours are usually answered live. Voicemails and emails are returned the next business day, and form submissions get a follow-up from a licensed specialist within 24 to 48 hours.
Last reviewed: August 26, 2026.
Contact information
Mailing address
3379 Peachtree Rd NE
Atlanta, GA 30326
This is a mailing address, not a walk-in office. We serve homeowners nationwide by phone, email, and video, and everything including HUD counseling and closing can be handled remotely.
Online
Start with the basics or read the full question list.
How it works · Frequently asked questionsBusiness hours
- Monday – Friday 8:00 AM – 8:00 PM ET
- Saturday 9:00 AM – 5:00 PM ET
- Sunday Closed
After-hours voicemails are returned the next business day.
AI
Sarah, our AI assistant
Sarah is available on this website at any hour to answer general questions about how reverse mortgages work. The phone line is staffed by people during the business hours listed above.
Sarah is software, not a person. She is not a licensed loan officer and does not give personalized financial, tax, or legal advice. Responses are generated automatically and may contain errors. Conversations may be recorded. Quotes, eligibility, and applications are handled only by licensed human specialists. Ask for a person at any time, or call 678-866-1955.
Send us a message
A licensed reverse mortgage specialist will follow up within 24 to 48 hours. No cost, no obligation, and requesting information does not affect your credit.
Your information is secure and is never sold. By submitting this form, you agree that HomeWealthNow and its lending partners may contact you at the phone number and email address you provide, including by automated telephone dialing system, prerecorded or artificial voice, AI-generated voice, and text message, regarding reverse mortgage products and related services. Consent is not a condition of any purchase or of receiving service. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts or HELP for help. You may withdraw consent at any time by calling 678-866-1955 or emailing [email protected]. See our Privacy Policy and Terms of Service.
Where we are
Our mailing address is in the Buckhead area of Atlanta. This is not a walk-in office — we serve homeowners across the United States by phone, email, and video.
Before you reach out
How quickly will someone get back to me?
Calls during business hours are usually answered live. Voicemails and emails are returned the next business day. Form submissions get a follow-up from a licensed specialist within 24 to 48 hours.
What will you ask me on the call?
Three things, mainly: your age, roughly what your home is worth, and whether you still owe on a mortgage. Those are the inputs that determine what you may qualify for. You do not need to have documents ready for a first conversation.
Will contacting you affect my credit?
No. Requesting information does not involve a credit check and does not affect your credit score. A credit review only happens later, if you choose to apply with a lender.
What if I decide I am not interested?
Say so and that is the end of it. You can ask to be removed from contact at any time by calling 678-866-1955, emailing [email protected], or replying STOP to any text message. We do not sell your contact information.
Am I talking to a person or to AI?
The website chat assistant, Sarah, is AI software and is available at any hour. The phone line is staffed by people during business hours. Sarah cannot quote your numbers or determine eligibility — that requires a licensed human specialist, and you can ask for one at any point.
Looking for a specific answer?
Jump straight to the section you need.
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Eligibility
Do I qualify?
Read the answers -
Costs & fees
What does it actually cost?
Read the answers -
Risks
Could I lose my home?
Read the answers -
Spouse & heirs
What happens to my family?
Read the answers